Terms of Use

This Website is provided solely to assist customers in gathering travel information about Trinidad and Tobago, searching for places of interest and services providers (accommodation, tour operators etc), and booking tours and accommodation in Trinidad and Tobago and for no other purposes. The terms “we”, “us”, “our”, “Destination Trindad and Tobago” and “Destination TnT” refer to Destination Trindad and Tobago Ltd, a limited liability company registered in the Republic of Trinidad and Tobago, which operates the Website www.destinationtnt.com. The term “you” refers to the individual or customer visiting this Website and/or contributing content on this Website.

This Website is offered to you on the condition of your acceptance without modification of any/all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Privacy Policy as well as the Terms of Use set forth below.

Please read the Agreement carefully, as it contains information concerning your legal rights and limitations on these rights. If you do not accept all of these terms and conditions, please do not use this Website.

We may change or otherwise modify the Agreement in the future, and you understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified Agreement. We will publish the date that revisions were last made to the Agreement at the bottom of this page, and any revisions will take effect upon posting. Be sure to return to this page periodically to review the most current version of the Agreement.

Products and Booking Reservations

By booking a reservation for a Product through the Website, you acknowledge that you accept the practices described in our Privacy Policy and this Agreement. In addition, you warrant that you are 18 years of age or older, that you possess the legal authority to enter into this Agreement, use this Website, book the Product, and that all information you supply is true and accurate. You further agree that you will use the booking functionality of this Website to make only legitimate reservations for you or others for whom you are legally authorized to act. Any false or fraudulent reservation is prohibited, and any user who attempts such a reservation may have his or her Destination TnT account terminated.

Destination TnT is not a travel agency and does not provide or own transportation services, accommodations, tours, excursions or other travel experiences. Although Destination TnT displays information about travel experiences offered by third-party suppliers and facilitates reservations those suppliers, such actions do not in any way imply, suggest, or constitute Destination TnT’s sponsorship or approval of third-party suppliers, or any affiliation between Destination TnT and third-party suppliers. Although Destination TnT members may rate and review particular travel experiences based on their own experiences, Destination TnT does not endorse or recommend the products or services of any third-party suppliers. You agree that Destination TnT is not responsible for the accuracy or completeness of information it obtains from third-party suppliers and displays on its Website.

If you book a reservation for a travel experience through the Website, you agree to review and be bound by the supplier’s terms and conditions and any other rules or policies related to the supplier’s travel experience. Your interactions with third-party suppliers are at your own risk. Destination TnT will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any third-party suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with third-party suppliers.

This Website may link you to supplier sites or other websites that Destination TnT does not operate or control. For further information, please refer to the “Links to Third-Party Sites” section below.

Waiver of Claims

In consideration of the services of Destination Trindad and Tobago Ltd, their agent, owners, officers, volunteers, participants, employees, contractors, suppliers, sponsors and all other persons or entities acting in any capacity on their behalf (hereinafter collectively referred to as “Destination Trindad and Tobago Ltd”). I hereby agree to release, indemnify and discharge Destination Trindad and Tobago Ltd on behalf of myself, my children, my parents, my heirs, assigns, personal representative and estate as follow:

In this Agreement, the term “tours” shall include all activities organized by Destination Trindad and Tobago Ltd including but not limited to hiking, kayaking, boat charters, biking, participating in outdoor adventure based activities, team building, skill development, transportation, lodging, events, services, guiding and entertaining. The term “guides” refers to any Destination Trindad and Tobago Ltd staff or volunteer accompanying the tours.

I confirm that I am in sound physical and mental condition and I am able to take part in the tours provided by Destination Trindad and Tobago Ltd. I can make informed and objective decisions and I agree to notify Destination Trindad and Tobago Ltd of any changes which may prevent my full participation in the tours and to cease participation as required. I have complete and adequate personal insurance coverage including health, life, property, loss of income, liability and travel. If I am not covered I agree to personally pay for all related costs.

ASSUMPTION OF RISKS
I accept and acknowledge that the tours involve many risks, dangers and hazards including but not limited to: usage of harnesses and usage of buses, boats and vehicles; changing weather and terrain conditions; risks due to man-made or natural features; the ability level of the participants; disrespect of safety rules by participants; travel on highways and backcountry roads and NEGLIGENCE ON THE PART OF DESTINATION TRINDAD AND TOBAGO LTD, INCLUDING THE FAILURE ON THE PART OF DESTINATION TRINDAD AND TOBAGO LTD TO SAFEGUARD OR PROTECT ME FROM THE RISKS, DANGERS AND HAZARDS OF THE TOURS. I also accept and acknowledge that communication in the remote terrain which is sometimes used for the tours is difficult and in the event of an accident, rescue and medical treatment may not be readily available.

I accept and acknowledge that the guides are there to facilitate travel arrangements and do not provide supervision. This includes unaccompanied minors participating in this tour. I ACCEPT AND ACKNOWLEDGE ALL THE RISKS, DANGERS AND HAZARDS ASSOCIATED WITH THE TOURS AND I FREELY ACCEPT AND FULLY ASSUME ALL SUCH RISKS, DANGERS AND HAZARDS AND THE POSSIBILITY OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE OR LOSS RESULTING THEREFROM. Furthermore, I accept and acknowledge that I am responsible for any damage resulting from my actions during my participation in any tours.

RELEASE OF LIABILITY, WAIVER OF CLAIMS AND INDEMNITY AGREEMENT
In consideration of Destination Trindad and Tobago Ltd agreeing to my participation in the tours and permitting my use of their services, equipment and other facilities, and for other good and valuable consideration, I hereby agree as follows:

    1. TO WAIVE ANY AND ALL CLAIMS that I have or may in the future have against Destination Trindad and Tobago Ltd AND TO RELEASE Destination Trindad and Tobago Ltd from any and all liability for any loss, damage, expense or injury, including death, that I may suffer or that my next of kin may suffer, as a result of my participation or presence in the tours,
      activities and facilities offered, DUE TO ANY CAUSE WHATSOEVER, INCLUDING NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF
      ANY STATUTORY OR OTHER DUTY OF CARE, INCLUDING AND DUTY OF CARE OWED UNDER THE OCCUPIERS LIABILITY ACT, ON THE PART OF DESTINATION TRINDAD AND TOBAGO LTD, AND FURTHER INCLUDING THE FAILURE ON THE PART OF DESTINATION TRINDAD AND TOBAGO LTD TO SAFEGUARD OR PROTECT ME FROM THE RISKS, DANGERS AND HAZARDS OF PARTICIPATING IN THE TOURS REFERRED TO ABOVE;
    2. TO HOLD HARMLESS AND INDEMNIFY DESTINATION TRINDAD AND TOBAGO LTD for any and all liability for any property damage, loss or personal injury to any third
      party resulting from my participation in or presence in the facility used for the tours;
    3. This Agreement shall be effective and binding upon my heirs, next of kin, executors, administrators, assigns and representatives, in the event of my death or incapacity;
    4. I accept and acknowledge while participating in this activity, I may be photographed. I agree to allow my photo, video, or film likeness to be used for any legitimate purpose by the activity holders and organizers.
    5. This Agreement shall be governed by and interpreted solely in accordance with the laws of Trinidad and Tobago; and
    6. Any litigation involving the parties to this Agreement shall be brought within Trinidad and Tobago.

In entering into this Agreement I am not relying on any oral or written representations or statements made by Destination Trindad and Tobago Ltd with respect to the safety of participating in the tours, other than what is set forth in this Agreement.

I CONFIRM THAT I HAVE READ AND UNDERSTAND THIS AGREEMENT AND I ACCEPT AND ACKNOWLEDGE THAT BY PURCHASING THIS TOUR I AM WAIVING CERTAIN LEGAL RIGHTS WHICH I OR MY HEIRS, NEXT OF KIN, EXECUTORS, ADMINISTRATORS AND REPRESENTATIVES MAY HAVE AGAINST DESTINATION TRINDAD AND TOBAGO LTD

Cancellation / Refund Policy

Occasionally our suppliers and/or service providers make changes to tour dates, prices, inclusions, coverage, age requirements, and other Product features and/or requirements. As a result, Destination TnT reserves the right to cancel, change or substitute any service, tour, ticket or product that you have booked at this Website, at any time, for any reason. In such cases, if you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price. Notwithstanding the above, when we are informed in advance by our suppliers and/or service providers of a significant change to a booking and/or to a tour, experience, product, accommodation or event, Destination TnT will make every reasonable effort to notify the consumer, travel agent and/or distributor as appropriate, in order to amend or re-issue the booking where feasible.

Unless specifically stated for a tour, experience, accommodation or any other purchase on this website, the following cancellation and refund policy will apply:

  • Cancellations made before 72 hours prior to the event incur a 40% processing fee.
  • Cancellations made between 72 to 48 hours prior to the event incur a 50% fee.
  • Cancellations made less than 48 hours prior to the event incur full fee.

Submission of Reviews

By submitting a review, you certify that the review is based on your own experience and is your genuine opinion of the destination, hotel, tour or event, and that you have no personal or business relationship with the destination owner, hotel owner, tour operator or event organizer, and have not been offered any incentive or payment originating from the destination owner, hotel owner, tour operator or event organizer to write this review. Further, you certify that you are not affiliated or related to a competitor that might bias your review. I understand that Destination TnT has a zero-tolerance policy on fake reviews and reserves the right to unpublish, hide, remove or delete any review submitted at its own discretion.

Links to Third-Party Sites

This Website may contain hyperlinks to websites operated by parties other than Destination TnT. Such hyperlinks are provided for your reference only.  Destination TnT is not responsible for and does not endorse any third-party sites’ content or the services accessed on those websites. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Warranty Disclaimer

We try to provide helpful and accurate information on the Website, but we make no endorsement, representation or warranty of any kind about any information, services or recommendations made available through Destination TnT. We are not responsible for the accuracy, reliability, effectiveness, or correct use of information you receive through Destination TnT. If you rely on any information provided by or through Destination TnT, you do so solely at your own risk.

Further Information

If you have any questions about the Terms of Use, you may email us at info@destinationtnt.com or write to us at:
Destination Trindad and Tobago Ltd
3 Cameron Park
Petit Valley
Trinidad

Updated: 27 November 2024

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